FAQS

Should your circumstances change, and you are unable to attend the conference, you must contact ASN Events via email sally.w@asnevents.net.au no later than 30 days prior to the commencement of the conference. A cancellation fee of $100.00 will apply to cover administration costs incurred in relation to your registration. Should you cancel less than 35 days prior to the commencement of the conference, no refund will be payable.

In accordance with the above policy, cancellations made:

Before Thursday 17 July 2025 will be eligible for a full refund less $100 cancellation fee

On or after Friday 18 July 2025 will not receive a refund, however, delegate substitution is possible.

The registration dashboard is a unique online system, which provides delegates with an effective and efficient way to register and look after all aspects of the conference themselves prior and post conference. You can re-visit your registration dashboard at anytime to add social function tickets, add/amend your extras, book or amend your accommodation, make payment, edit/begin your abstract or download your invoice.

If you have previously registered for a conference run by ASN, you would have more than likely developed your own 'registration dashboard'. If so, when registering for this conference - please enter your email and password under 'returning delegate'.

If you are yet to register for a conference run by ASN - you will need to set up your own registration dashboard and therefore you will need to click on 'register as a new delegate'. Once you have filled out your details, you will have now developed your own 'Registration dashboard'.

If you are a group manager that is arranging registrations for delegates within your organisation, please click here to view registration instructions.

A secure site is provided for online payment of your charges. This has its own section on the ‘dashboard’. The payment options are:

- Credit card - Visa or Mastercard (3.70% surcharge applies).

- Direct debit (you will be emailed banking instructions upon application)

An Australian Tax Invoice will be provided for all registrants once registered. You can reprint this and your receipt from your ‘dashboard’ at any time.

The ABN for the conference is 90 093 246 176. All rates quoted include GST and are in Australian dollars. All online registrations are checked by the secretariat. If there is any query they will contact you. If you wish to make changes or additions after you have registered, return to your ‘dashboard’.

In the event you are unable to attend the conference, substitution of your registration is available to an unregistered colleague or friend by writing via email to ASN Events. Any reimbursement for registration and additional costs must be sought directly with the new attendee.

To view more on how to submit an abstract, please click here.

Click here to view the full conference terms and conditions.

The Conference Organisers accept no liability if an event is cancelled or postponed for reasons beyond their reasonable control resulting from an act of God, governmental regulation, fire, war, terrorist activity or civil commotion.

If the Conference Organisers elect to re-schedule the conference, all registrations and additional items are automatically rolled over to the new dates of the conference.

If the Conference Organisers elects to cancel the event, the liability is limited to a refund of registration costs, subject to fees and conditions. The conference will not refund any travel costs associated with the cancellation of the event. Accommodation pre-payments will be refunded subject to the terms and conditions of the hotel.

All best endeavors will be made to present the program as published on the conference website. The Conference Organisers reserve the right to alter, without prior notice, any of the arrangements, timetables, plans or other items relating to the conference for any cause beyond its reasonable control. The Conference Organisers are not liable for any loss or inconvenience caused because of such alteration.

By registering, participants acknowledge and consent that during their attendance at the conference their image or voice may be recorded via video, photograph or by any other means (“recorded”) by an officer or official of the conference which may be distributed or published at the discretion of the Conference Organisers. If you do not wish to be recorded, you are required to formally advise ASN Events in advance by email.